Our Heat:Plan service cover is the most competitively priced boiler maintenance package on the market.
Having heating and hot water is essential to the smooth running of any home, and we are sure that the last thing you want to think about is something going wrong with your boiler or central heating system.
What level of Heat:Plan cover do I need?
There are different levels of cover for your appliance for you to choose from depending on your circumstances. Each gives you the peace of mind and assurance you need, knowing that you have taken the steps to protect yourself against the breakdown of your boiler and / or heating system.
You’ll also no longer have to keep track of when your annual boiler service is due – we will remind you in advance, via text message, so we can book a date that’s convenient for you.
Your Heat:Plan fee can be paid either annually or monthly, through direct debit. Please view our terms and conditions here.
How do I sign up for Heat:Plan and how much does it cost?
In order to sign up to Heat:Plan and become a member, we ask you to pay a basic joining fee upfront that essentially covers the cost of having your boiler serviced. This is discounted for example, a one off annual boiler inspection is usually £90.
Once you’ve joined the Heat:Plan club you become a member and benefit straight away.
- Peace of mind; You know your boiler is safe
- Access to discounts on lots of products and services
- 24/7 call-out when your boiler or heating system breaks down
Frequently asked questions
If you have a boiler, the price of an annual boiler service is included and as well as access to our 24/7 emergency call-out service at discounted rates.
We also offer cost-saving discounts to our members on other useful products and proactive maintenance services including the following:
|Description||Price Including VAT|
|Install a system filter (Adey)||10% of standard cost at time of purchase|
|Install Smart Thermostat||10% of standard cost at time of purchase|
|Full System Power flush – Power flush up to 12 radiators – additional rads £25 each)||10% of standard cost at time of purchase|
|Replacement Boiler Loyalty bonus of being a continued Heat:Plan customer (1-3 years)||£200 (Discount)|
|Replacement Boiler Loyalty bonus of being a continued Heat:Plan customer (3-6 years)||£250 (Discount)|
|Replacement Boiler Loyalty bonus of being a continued Heat:Plan customer (6 + years)||£300 (Discount)|
|Flush & Filter – (Power Flush of system up to 12 rads and fit system filter)||£570.00|
|Cleanse & Filter – (Magna Cleanse system and fit system filter)||£340.00|
|Inhibitor added at time of the boiler service||£40.00|
|Discount towards replacement of a hot water cylinder or tank with a new one, or for upgrading from a Vented Hot Water Cylinder to an Unvented Hot Water Cylinder||£200 (Discount)|
No. We also cover oil and LPG boilers as well as a range of renewable technologies including solar thermal and heat pumps.
|Price Including VAT (Monthly)||Price Including VAT (Annual)|
|Heat:Plan Service Only – Air Source Heat pump (Air 2 Water)||£12.91||£155.00|
|Heat:Plan Service Only – Air Source Heat Pump (Air To Air)||£8.75||£105.00|
|Heat:Plan Service Only – Ground Source Heat pump||£13.75||£165.00|
|Heat:Plan Service Only – MVHR||£9.16||£110.00|
|Heat:Plan Service Only (Oil Boiler) Single Appliance||£14.50||£174.00|
|Heat:Plan Service Only (Solar Thermal Inspection) & Safety Check||£10.00||£120.00|
|Heat:Plan Service Only LPG||£6.99||£83.88|
The benefits of being a Heat:Plan member are:
- Complete peace of mind
- 24/7 365-day call out
- No hidden charges
- Discounted rates on various products and services offered by Gregor Heating
The process to becoming a Heat:Plan member is:
- Contact the Gregor Heating office to book an initial service and inspection, telling us your boiler make and model.
- Our office will send you out an application form for you to complete and return.
- We will then arrange a convenient date for our engineer to carry out the service and complete the inspection.
- Any remedial works required will need to be completed before your membership can begin.
- Your Heat:Plan pack will be sent out to you within seven days of your becoming an approved member.
Every effort is made to accept your boiler and / or central heating system onto Heat:Plan, but please note we may not be able to accept you onto your preferred plan if the boiler is very old, has existing faults, or is not working. If your boiler is currently faulty, we will normally offer you a quotation to get it fixed before we accept your application.
Following our engineer’s visit, if your heating system qualifies, we will send you your welcome pack.
Yes! If you are a landlord, please call our office directly on 0117 935 2400, and ask to speak to our service team.
The exact time will vary depending on the type of boiler, its condition, and ease of access, but generally your service will be completed within an hour.
If you are a member of Heat:Plan and have an emergency, we offer you a priority service response. During this call, we will give some pointers towards the likely cause of the fault and how it may be fixed. We will attend your property within 24 hours of your initial call unless prevented by extreme conditions.
For more information, please see our Terms & Conditions.
From 8-5, Monday-Friday, please call our office on 0117 935 2400 and select option ‘2’.
Outside our office hours, please contact our out-of-hours helpline on 07788917044 if you need urgent assistance.
The purpose of Heat:Plan cover is to cover your boiler and / or central heating system. Plumbing utilities such as toilets, sinks, taps or cold water pipework are not covered.
Don’t worry! We have fully trained Customer Service Advisors who are specifically trained to assist you with filling out the form and setting up your Direct Debit. Just give us a call!
We will send you a letter reminding you of when your service is due, as well as your Heat:Plan renewal date. Your cover will be automatically renewed provided that you pay by direct debit.
We operate within a 30 mile radius or thereabouts of our office in Warmley, South Gloucestershire, BS30 5LW
Local areas we service in Bath:
City centre Bath, Bitton, Acton Turvil, Saltford, Keynsham, Stockwood, Kelston, Keynsham.
Local areas we service in Bristol:
Ashton, Avonmouth, Barton Hill, Bedminster Down, Bishopston, Bishopworth, Brislington, Clifton, Cotham, Filton, Fishponds, Frenchay, Henleaze, Horfield, Hotwells & Harbourside, Kingsdown, Knowle, Lockleaze, Montpelier, Redcliffe and the City Centre, Redland, Shirehampton, Southmead, Southville, St Andrews, St George, Stoke Bishop & Sneyd Park, Temple Meads, Totterdown, Sea Mills.
Local areas we service in North Somerset:
Clevedon, Long Ashton, Weston Super mare, Portishead, Nailsea, Yatton, Cleeve, Backwell, Congresbury, Whitchurch, Leigh Woods, Abbots Leigh, Backwell.
Local areas we Service in South Gloucestershire:
Almondsbury, Bradley Stoke, Little Stoke, Cadbury Heath, Chipping Sodbury, Coalpit Heath, Downend, Emersons Green, Frampton Cotterell, Hanham, Iron Acton, Longwell Green, Lyde Green, Mangotsfield, Oldland Common, Pucklechurch, Stockwood, Stoke Gifford, Swineford, Warmley, Warmley Hill, Wick, Winterbourne, Yate, Kingswood, Little Stoke, Patchway.