Andy, Steve, Jackie and Ann attended a Solon Housing Association fun day at Bristol Zoo on Sunday 2nd September, we also held a prize draw for all the tenants that attended our table. Congratulations to Ms Pirinc who won the £50 Marks & Spencer vouchers!
The day was arranged to give residents the opportunity to discuss any matters or concerns they had regarding the relationship between themselves and Solon Housing Association and their contractors both positive and negative, whilst having the opportunity to have an enjoyable family day out at Bristol Zoo.
It was also an opportunity to put faces to names and generally have a chat. We set up colouring and story books at our table allowing the children to enjoy their time in the room whilst the adults were talking – this went down really well.
The feedback from the residents will allow both Solon and ourselves to identify where we’re getting it right and where there might be room for improvement. The feedback on the day for ourselves was very positive showing we strike a good balance between the professional aspect of the works to be carried out as well as how we liaise and conduct ourselves in the tenants properties.