The team was very excited to be informed that we have been awarded a Certificate of Distinction by Which? Trusted Traders for showing a high level of customer satisfaction over the last 12 months.
The certificate is awarded to businesses that go the extra mile for their customers and receive an ongoing stream of positive customer reviews on the Which? Trusted Traders website as well as outstanding complaint handling and complaint resolution.
Gregor is extremely proud to have received this award and would like to thank our customers that took the time to post a review. Please keep them coming!
However, we couldn’t possibly have been recommended by 99% of our customers with a 4.8 average rating without the staff and Engineers that work tirelessly every day to maintain our reputation.
We are particularly delighted that customers take the opportunity to specifically mention the Engineers that carry out the work. Here are some mentions in the reviews:
“Craig worked 12 hours each day, working through lunch and did all clearing up and vacuuming as he went, always keeping me informed of what was being done. “
“I cannot rate Mark highly enough he is an absolute professional and a credit to Gregor. I would highly recommend both Gregor and Mark to anyone thinking of replacing their boiler.”
“Prompt, professional, courteous and knowledgeable from initial contact (Adam C) quotation, the surveyor (Wayne B), customer contact and installation arrangements (Sarah) and installation (Mark G) – all were professional, helpful and quick to provide appropriate answers or assistance as required. Many thanks to all.”
We strive to give our customers a quality installation and maintenance service from trusted Gas Safe registered Engineers, Electricians and Renewable Specialists who take real pride in their work.
“We’re not happy until you’re happy”. That’s our promise and the Gregor Guarantee.
Thank you to everyone who plays their part in this.