The Guinness Partnership is one of the largest affordable housing and care providers in the country with 65,000 homes and 135,000 customers. For the last two years we’ve been helping them heat the homes of their Cornish residents.

Recently, a 92 year old resident in Chywoon Gardens, Redruth, was struggling with her heating bills. The property in question had an electric boiler and night storage heaters – not the most efficient heating arrangement!

We therefore spoke to Wales and West and had the property connected to mains gas. This done, we installed a new, efficient Worcester Bosch gas boiler and central heating system together with a new thermostat and radiator where they could be easily accessed by the resident.

Our engineers worked around the resident and got everything in just one day.

Debbie Hill, Housing Officer at The Guinness Partnership said

“The Gregor engineers were outstanding – they arrived at the crack of dawn and let themselves in (I supplied them with keys and alarm fobs) and worked until late without stopping for a break. They caused the minimum of disruption and put everything back in place leaving everything clean and tidy. I have also spoken to a couple more residents who have had heating installed and they sang the guys praises.”

As a result of the new install, the tenant has an energy efficient property and should have reduced heating bills. Alongside this, they won’t have to struggle to change the thermostat. All in a days’ work!

Worcester Bosch boiler