Gregor is a friendly, family-run local business who’ve been helping families in and around Bristol, Bath, South Gloucestershire and North Somerset heat their homes and keep warm and cosy for over 35 years. Being passionate about what we do, we pride ourselves on offering a quality service and as such we choose to be associated with like-minded organisations.

In the growing and competitive industry of boilers, heating systems and renewable energies, choosing a company you can trust is so important. Purchasing a new boiler or investing in renewable technology is a significant purchase, so you’ll want to get it right first time.

It’s important to note that purchasing the product is just one part of the service, you’ll want to ensure installation is done correctly, and there is a robust after-care service and a knowledgeable and supportive customer services team in case anything goes wrong.

Doing your research is paramount and we find many consumers turn to online reviews and recommendations before making a decision. This is great but with different review sites popping up more regularly it can be misleading and you cannot always trust what you read online, or even if all the reviews are genuine. This is why we have been a Which? Trusted Trader for over 8 years. Let’s have a look at why being part of this esteemed network is so essential.


Partnering with Which? Builds Trust and Credibility

Which? is a highly respected consumer organisation in the UK, known for its rigorous testing and unbiased reviews. Which? is a not for profit organisation, which means its purpose is in solely protecting you, the consumer. The organization is also 100% independent, this means it is not biased towards or influenced by any third parties. Which? doesn’t accept freebies or money towards endorsing any products, manufacturers or retailers. It has no owners, shareholders or government departments to answer to – working entirely on behalf of you – the consumer.

Knowing this is so important because when you choose to purchase from a business such as ourselves, you can be assured that our products and services meet the highest standards of quality and service.


We’re not happy until you’re happy!

One of the cornerstones of the Which? Trusted Trader scheme is its emphasis on customer satisfaction. This aligns perfectly with our Gregor promise and guarantee ‘We’re not happy until you’re happy’ . By being part of this programme, we continue to showcase our commitment to delivering an excellent service and prioritising your needs first!


Can anyone become a Which? Trusted Trader?

There is a rigorous assessment process to becoming a Which? Trusted Trader. This ensures that only companies with a track record of meeting or exceeding customer expectations receive the endorsement. Their endorsement is about giving you peace of mind when choosing Gregor for your boiler, heating and renewable energy solutions, and we are continual assessed, to maintain our endorsement


Our joint commitment to sustainability

Another reason we love Which? is they align with our sustainability mission and values. Gregor are commitment to championing sustainability, and to being a credible and knowledgeable source of expertise and advice on sustainable choices such as Heat Pumps, Solar PV and Batteries. We’ve been driving change around Bristol and Bath by being one of the early providers and installers of renewable energy solutions (our first installation was in 2009).

Which? is committed to helping consumers reduce their environmental impact by helping them choose more sustainable products and services. The consumer champion goes beyond this and is actively influencing policymakers in government, manufacturers and retailers, as well as the finance sector, to make better decisions and choices available to help us all move towards a more sustainable future. We love and support this wholeheartedly!


Standing Out in a Competitive Market

In today’s crowded marketplace, it can sometimes feel we have too much choice. With numerous boiler and renewables companies vying for attention, being a Which? Trusted Trader sets us apart from the competition. For us it serves as a badge of excellence, giving you the confidence when choosing our services over others. In a sector where reputation and reliability matter, this distinction can make all the difference.


Trusted Reviews and Feedback

Like any business, we love receiving positive reviews as they can be an invaluable asset when consumers are doing their research. Another benefit of being a Which? Trusted Trader, is you can trust the customer feedback on their site. The Which? platform provides a trusted space for customers to share their experiences with genuine testimonials.

Becoming a Which? Trusted Trader is more than just a badge on our website; it’s a testament to our continued commitment to excellence and customer satisfaction.

In an industry as crucial as boiler and renewables services, trust and reliability are non-negotiable. By earning the endorsement of Which?, we hope to reassure you, our customers, that you’re making the right choice and can purchase from us with peace of mind now and in the future.

You can find out more about our products and services, by browsing our website. And, if you are considering investing in renewable technologies, we are always happy to have a chat to find out what you need and what will work best for your home and budget.

Get in touch with our customer services team today.